: Turn the main power switch off, wait approximately 60 seconds, and turn it back on. This often resets the internal monitor service and clears temporary stalls.
Whether the error message appears or occurs intermittently during use .
Disclaimer: This information is for troubleshooting purposes. If the SC673-10 error persists after following these steps, it is recommended to contact an authorized Ricoh service technician to check for defective controller boards. If the SC673-10 error persists, tell me if it happens: While printing a specific type of file
Confirm that the firmware versions for the engine and the controller are compatible, as a mismatch can trigger communication-related SC codes. Note on "Extra Quality"
If this guide resolves your error code or improves your print quality, please share it with other Ricoh users. If you're still encountering problems, the next step would be to contact a Ricoh certified service technician, referencing the specific model of your device. sc67310 ricoh error extra quality
To clear persistent SC codes, enter the Service Program (SP) mode. On many models, this is done by pressing [Clear Modes] , then [0][7] , and holding [Stop] until the screen changes. Navigate to System SP > 5810 (SC Reset) and restart the machine.
Reflashing the system firmware can resolve software-based communication hangs.
: The dedicated software parameter governing Smart Panel interactions is turned off within the system settings.
If the hard reset fails, the system may have turned off its communication interface protocol. You must access Ricoh's internal Service Mode to fix it. : Turn the main power switch off, wait
: Acts as the brain, processing print jobs, network data, and user interface commands.
Machine series confirmed affected: MP C2004/C2504/C3004/C3504/C4504/C6004, IM C2000/C3000/C4000/C6000 (same IPU architecture).
. This is often caused by a timeout during the boot-up sequence where the controller fails to establish a connection with the operation panel within the required timeframe. Troubleshooting Steps
In the world of high-end office maintenance, the error is rarely a "story"—usually, it's just a headache. This specific code on Ricoh machines indicates a Flair Communication Error where the Smart Operation Panel (the tablet-like screen) fails to talk to the machine's controller. Disclaimer: This information is for troubleshooting purposes
If the error persists after executing the troubleshooting protocol, specific hardware components must be evaluated for replacement. Use the following guide to isolate the failed part: Affected Component Diagnostic Indicator Resolution Action
The machine is detecting that the Hard Disk is unresponsive, has corrupt sectors, or has lost connection. This is a hardware failure that software settings cannot fix.
This comprehensive technical guide outlines the causes and step-by-step troubleshooting procedures to resolve the error. 🛠️ Overview of Error SC673-10
: In some cases, a full power reset by disconnecting the power cord for 60 seconds can recover the system from a deep software stall.
Communication error (receive) between the Smart Operation Panel and the controller board.