If your touchpad stopped working immediately after a Windows update, rolling back to the previous stable driver version is the fastest fix. Press Windows Key + X and select .
Alps Electric HIDClass Driver doesn't update - Microsoft Q&A
: If your touchpad is working correctly, you can safely ignore this optional update. Manual Installation
Driver updates fail due to hardware mismatches or registry conflicts. alps electric hidclass 10013 updated
Search your serial number; look for driver. Dell Dell Drivers & Downloads Enter your Service Tag; look for Dell Touchpad Driver . HP HP Software & Drivers
The Alps Electric HidClass 10013 update error is a common byproduct of automated driver delivery systems mismatching hardware profiles. By rolling back the driver, clearing out a corrupted update cache, or utilizing Microsoft's update hiding tool, you can easily bypass the loop and restore your input peripherals to perfect working order. To help narrow down the problem, please let me know:
4. Prevent Windows from Automatically Overwriting the Driver If your touchpad stopped working immediately after a
Windows Update occasionally misidentifies a generic touchpad or Bluetooth radio as an Alps Alpine device, pushing an incompatible driver package to the machine.
For a system administrator, updating to the revised ALPS Electric 10013 requires understanding the configuration matrix.
: Download the driver directly from the Microsoft Update Catalog . Open Device Manager , right-click your touchpad, select "Update driver," and choose "Browse my computer" to point to the downloaded file. Manual Installation Driver updates fail due to hardware
Download the official Microsoft utility ( wushowhide.diagcab ). Run the tool and click Next . Select Hide updates .
ALPS Electric no longer exists as an independent driver provider for consumer Windows laptops. Driver support has shifted to Microsoft’s inbox HID drivers , OEMs (Dell, HP, Lenovo, etc.) , or Precision Touchpad drivers via Windows Update.
The Alps Electric HIDCL 10013 boasts an impressive array of features that make it an attractive option for those seeking to upgrade their lifestyle and entertainment. Some of the key features of this device include:
: Some users reported a more severe "boot loop" scenario where Windows would attempt to install the driver during a task sequence, fail, and then trigger a reboot to try again, effectively locking the system in a cycle of futility.
Generic drivers from Windows Update often lack specific gesture support. Download the dedicated driver package from your laptop manufacturer's support site.