The Hardware Information Does Not Match With Your Dongle Please Contact Autodata !free! Jun 2026
This error message typically indicates a discrepancy between the security dongle (the physical USB key) and the licensing data or hardware configuration stored by the Autodata software. It is most common after hardware changes (like a motherboard replacement), software updates, or if the dongle driver has become corrupted.
Open the and navigate to Programs and Features .
Follow these steps in order to resolve the hardware mismatch error. 1. Verify the Physical Connection
Navigate to your Autodata installation directory (usually C:\Autodata\ or C:\Program Files (x86)\Autodata\ ). This error message typically indicates a discrepancy between
Run the (often named GetUID.exe or similar) as an Administrator.
file that matches your system (x86 for 32-bit, x64 for 64-bit). 3. Check Hardware ID (UID) Mismatch The software is often locked to a specific generated from your hardware. tool found in your installation folder as Administrator.
To help narrow down the fastest solution for your setup, please let me know: Follow these steps in order to resolve the
The physical serial number printed on the plastic casing of your USB dongle.
Don’t let a software glitch stop your workshop. Try the steps above, and when in doubt, contact Autodata directly.
Look for a solid or blinking light on the dongle, which indicates it is receiving power. 2. Update or Reinstall Dongle Drivers Run the (often named GetUID
The "hardware information does not match with your dongle" error is a direct consequence of the stringent hardware-locking mechanisms designed to protect Autodata from piracy. For users of modern or frequently updated systems, this can be a source of significant frustration. For genuine license holders, the path to a solution is clear: start with driver reinstallation and license regeneration, and if those fail, contact Autodata Support directly. For those running legacy or trial versions, the Virtual Machine method is the most reliable workaround to maintain access to the invaluable technical information that Autodata provides.
How to Fix the "Hardware Information Does Not Match with Your Dongle" Error in Autodata
Autodata builds are notoriously sensitive to regional localizations and date formats inside the Windows registry. If your system formats short dates using alternate patterns, the encryption engine fails validation.
If you are using an emulator, check the .