Agc Vicidial.php ●

Then set in extensions.conf :

: Distribute the workload. Move the web interface hosting ( /agc/ ) to a dedicated web server, keeping it separate from your primary Asterisk telephony server and MySQL database server. Security Best Practices for agc/vicidial.php

When a call is answered, the AGC receives the AgentConnect event from Asterisk, queries the VICIdial database for the lead, and pushes the customer data to the agent’s browser (the "screen pop"). agc vicidial.php

You can write dynamic scripts using variables like --A--first_name--B-- . When a call arrives, vicidial.php automatically parses these variables to show personalized text to the agent.

Users migrating between platforms should note that the GoAutoDial CE 2.1 Agent Interface ( vicidial.php ) is generally directly compatible with ViCiDial SVN versions. The GoAutoDial interface includes third-party modifications and may require significant adaptation to work with standard VICIdial builds. Then set in extensions

ps aux | grep agc

VICIdial’s older versions (pre-2018) are notorious for orphaned AGC processes. This happens when the web session times out but the AGC never receives a Logout command. The solution: a cron that kills idle AGCs: You can write dynamic scripts using variables like

: Dynamically loads data from the vicidial_list table and any custom fields associated with a campaign.

Do not use agc vicidial.php in legacy mode. Use the FastAGI daemon: