Device Registration — Secugen

Console.WriteLine("Device registered successfully."); sgfpm.SGFPM_SetCaptureParam(device, 500, true); // Set timeout, high quality

In many regulatory environments, legacy public device drivers are no longer permitted. Instead, systems require a . The RD Service: secugen device registration

Use the SecuGen India RD Registration Portal to submit your serial number and contact details. Console

Follow these steps to successfully register and activate your SecuGen fingerprint reader. Step 1: Find Your Device Serial Number Follow these steps to successfully register and activate

| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Driver not installed or USB port issue. | Download the latest Secugen drivers; try a different USB port; check Device Manager. | | "License Invalid" | License key expired or hardware mismatch. | Contact your software vendor; ensure the license matches the device serial number. | | "Poor Image Quality" | Dirty sensor or dirty finger. | Clean the sensor glass with a sticky-tape cleaner (do not use liquids). Ensure fingers are dry. | | "Capture Timeout" | Sensor sensitivity settings. | Adjust the "Brightness" or "Gain" settings in the SDK or application settings. |

By following this guide’s step-by-step instructions for Android and Windows, addressing common troubleshooting scenarios, and implementing security best practices, you can ensure your SecuGen devices operate reliably and securely throughout their lifecycle. For additional assistance, SecuGen provides comprehensive support documentation, diagnostic tools, and developer resources at their official website secugen.com .

Find the serial number on the base or back of your device (e.g., Hamster Pro 20).