According to the official Soundtoys Knowledge Base , the default Windows path for presets and root data must be explicitly located at: C:\Users\Public\Public Documents\Soundtoys\Soundtoys 5
The error message "cannot create soundtoys version root folder" typically occurs when the Soundtoys 5 Go to product viewer dialog for this item.
If OneDrive intercepts your local user documents folder, the plugin's asset framework cannot create local root paths. According to the official Soundtoys Knowledge Base ,
Ensure your is set to its original location: C:\Users\_your_user_name_\AppData\Local\Temp .
: If the folder exists but the plugin fails to load, use your DAW’s plugin manager to "Reset and Rescan". Avid Pro Audio Community For official support, you can submit a ticket through the Soundtoys Help Center : If the folder exists but the plugin
If you have moved your Windows TEMP or TMP folders to a different drive (e.g., to save SSD space), the installer may fail to find them, resulting in the "root folder" error.
Step 1: Reset the Windows Temp Variables to the Default C: Drive In the dim, blue-filtered light of a basement
Select the tab and click on the Environment Variables button at the bottom.
In the dim, blue-filtered light of a basement studio, Elias sat frozen. His cursor hovered over a jagged error box that felt less like a glitch and more like a tombstone:
