This happens if the .anydesk file is corrupted or was interrupted before saving completely. Try updating your AnyDesk client to the latest version, restart the application, and open the file again. Missing Audio in the converted MP4
Press on your screen recording software, then immediately press Play on the AnyDesk player. Let the recording run until the session video finishes.
What (Windows, macOS, Linux) are you currently using?
These files do not contain traditional video compression streams like H.264. Instead, they contain raw screen pixel data and session metadata designed specifically for the AnyDesk built-in media player. Because of this architecture, standard third-party video converters (such as Handbrake or online file converters) will fail to read or convert the file. You must use AnyDesk's internal engine or active screen capture to complete the conversion. Method 1: The Official Native Conversion (Recommended) convert anydesk video to mp4 upd upd
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Basic copy (if container-compatible):
在尝试任何复杂的转换方法之前,务必先检查一下你的 AnyDesk 版本。如果已经是最新版,不妨先找找软件内部是否有“另存为”、“导出”或直接更改输出格式的选项。 This happens if the
docker run -v /path/to/videos:/data jrottenberg/ffmpeg -i /data/input.anydesk /data/output.mp4
Now your future recordings will be easier to convert.
(this is the updated 2025 version):
Method 3: Screen Recording the Playback (The Foolproof Workaround)
Open the AnyDesk application on your computer.
If you need to share your session recordings with clients, team members, or management, you must convert them to a universal format like MP4. This updated guide covers the official, built-in conversion methods, alternative software options, and troubleshooting steps to successfully convert AnyDesk videos to MP4. Let the recording run until the session video finishes
AnyDesk version 6.0 and above includes an internal conversion tool.
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