— Under License Manager, select Update License File . Verify that your .cmlic license file is present in C:\ProgramData\Dionex\Chromeleon\ .
: If you plan to replace a motherboard or network card on a Chromeleon workstation, remember that the MAC address will change. You must request a license transfer from Thermo Fisher before decommissioning the old hardware.
How to move license and instrument configuration to a new PC
When issues arise—as they inevitably will—the troubleshooting framework outlined in this guide provides a systematic pathway from error discovery to resolution. By implementing proactive management practices and maintaining thorough documentation, laboratories can ensure continuous access to Chromeleon's powerful chromatography data management capabilities. Whether your organization is deploying Chromeleon for the first time or managing an existing enterprise installation, proper license file management remains the foundation of successful system operation. chromeleon license file
Older or specific legacy setups use a physical USB dongle. The license file is mathematically paired with the unique ID of the USB key.
A: Contact Thermo Fisher with your software entitlement ID (found on your original purchase order). They can resend the file, though a rehost fee may apply.
Use the Chromeleon Administration Console annually to review which licenses are active, ensuring you aren't paying for subscriptions or maintenance on retired instruments. To help provide more specific advice, please let me know: — Under License Manager, select Update License File
After 10 years of managing LIMS and CDS systems, here is my non-negotiable checklist:
Back up the following items before any system changes:
If the Chromeleon server starts but operates in evaluation mode rather than with a full license: You must request a license transfer from Thermo
The Chromeleon License Server is a dedicated software application that manages Chromeleon licenses for client computers across a TCP/IP or IPX/SPX network. It allows multiple workstations to share a pool of concurrent licenses rather than requiring each machine to possess its own hardware dongle and license file.
For large installations or labs with many workstations, using a central is the most efficient approach. Instead of each client PC having its own physical dongle, a License Server is installed on a dedicated computer on the network. It manages a pool of licenses and distributes them to client PCs as needed.
How many HPLCs, GCs, or Mass Specs you can connect.
Before you can manage or move your license, you must know where the license file is stored.
If you are using a software-based lock, you must generate a hardware fingerprint. Open the . Navigate to the Licensing or License Manager section.