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Always use password generators from trusted sources to avoid malware. 3. Physical Reset Button (Hardware Method)

Even when following the instructions carefully, you may occasionally run into problems. Here is a brief guide to common issues and how to resolve them.

If software methods fail or you cannot reach support, you can force a factory reset on the hardware level.

: Turn on your DVR and go to the login interface.

Locate the printed circuit board (PCB) and look for two small metal solder pads or pins labeled , JP1 , RST , or RESET .

Longse support will generate a temporary secure link or email you a one-time master password valid only for that specific date. 2. Resetting via the VMS / LMS Client Software

Older Longse firmware utilizes a mathematical algorithm based on the current date displayed on the DVR monitor. If your system date has reset to a default year (like 2000, 2012, or 2015) after a power outage, try these common date-linked master passwords: : 000000 For date 2012-01-01 : 510466 5. Hardware Reset (The Final Option)

Power off the DVR, insert the USB, and power it back on. The device should start an initialization process.