Inside the installation folder, look for a folder named "USB," or "Security Key."
: Check the manufacturer's website (often listed on the device's original packaging) for a "Downloads" or "Support" section.
A: No. A USB port is required for both the dongle and the main unit. Most modern computers have at least two USB ports. If your computer has only USB‑C ports, you will need a USB‑A to USB‑C adapter. Inside the installation folder, look for a folder
Check the user manual or the box of your device for the official website of the manufacturer. Look for a "Downloads," "Support," or "Software" section.
: Click "Next," accept the terms, and choose your preferred installation directory. Most modern computers have at least two USB ports
Find a laptop or desktop computer that does have a working CD drive. Insert your software CD into that computer. Open the CD drive folder, select all files, and copy them. Paste the copied files onto a portable USB flash drive.
Most software packages install the necessary device drivers automatically. If your software requires a manual driver setup, complete the following: Look for a "Downloads," "Support," or "Software" section
The installation software is often flagged as a "false positive" by antivirus software. Temporarily disabling it prevents the deletion of crucial files (like Quantum.exe or the USB driver).
Quantum Resonance software is often flagged as a "False Positive" by Windows Defender or Antivirus programs because the software communicates directly with USB hardware.
Temporarily disable your real-time protection before downloading and installing.
: This means the software cannot see the USB security dongle. Try moving the dongle to a different USB port (preferably a USB 2.0 port rather than a blue USB 3.0 port). Ensure you ran the driver installer file inside the downloaded folder.