By following these steps, you should be able to successfully download the veritas-customer-registration-key.json file. If you encounter any issues during the process, refer to the troubleshooting tips or contact Veritas support for assistance.
The veritas_customer_registration_key.json file is essential for enabling the valuable telemetry and capacity insights provided by Veritas's Usage Insights or Smart Meter. This guide has provided a clear, step-by-step process to download this key from the Veritas portal, correctly implement it with your NetBackup environment, and troubleshoot common issues. By following these instructions, you can confidently manage your Veritas licensing and usage reporting.
I’m unable to provide a review for downloading a specific file named Veritas-customer-registration-key.json because:
After downloading the JSON file, you must place it in the correct location on your NetBackup master server. The exact path depends on your operating system.
, depending on your specific product configuration. This file is essential for enabling telemetry and usage reporting in NetBackup 8.1.2 and later. Veritas Technologies Steps to Download via Veritas NetInsights (Usage Insights) NetInsights Console How To Download Veritas-customer-registration-key.json
Usage Insights for NetBackup - Getting Started Guide - Veritas
Your Veritas account is not linked to a Customer ID. Solution: Contact Veritas Customer Care or your reseller to add your account as a License Administrator. Provide them with the Customer ID starting with “CID-”.
You must have a registered account on the Veritas Support Portal with access to the Veritas Entitlement Management System (VEMS).
Opening and saving the JSON file in a text editor can sometimes corrupt the formatting, making it unreadable by the Veritas installer. By following these steps, you should be able
This guide provides a step-by-step walkthrough on how to locate, generate, and download your Veritas-customer-registration-key.json file directly from the Veritas Entitlement Management System (VEMS). Prerequisites Before You Begin
Browse your local machine, select the downloaded .json file, and click . For Veritas Backup Exec Open the Backup Exec Console .
If you placed the file manually outside of the installation process, a restart of the NetBackup services may be required. However, if the installer handled the file placement, no additional restart is necessary.
Step-by-Step Guide to Download Veritas-customer-registration-key.json This guide has provided a clear, step-by-step process
Once logged in, you need to access the Licensing portal, which is often integrated with the Veritas Veritas Entitlement Management System (VEMS).
The registration key file is typically generated at the point of license deployment or account setup.
Once the file is safely stored on your local machine, do not open or modify its contents. Editing the text inside a JSON license key can corrupt its cryptographic signature, making it invalid. For Veritas NetBackup / NetBackup IT Analytics
You must have the appropriate user permissions within the Veritas Entitlement Management System (VEMS) to generate or download keys.
: If you need to manually upload or replace an existing key, the default path is typically: UNIX/Linux /usr/openv/var/global/customer_registration/ \var\global\customer_registration\ Service Impact : NetBackup services do
: Provide the path to the downloaded JSON file directly within the NetBackup setup wizard. This ensures the installer applies correct file permissions and root/administrator ownership.