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Old 11-13-2021, 03:52 PM
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Any Foxwell gurus on here?

I just received the NT530 scanner, and it is missing the BMW software, and after going through all of the steps in the manuals, FoxAssist will not load updates or software to the scanner. Just wondering if it is me, or is Foxwell having some sort of outage.

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Old 11-13-2021, 04:22 PM
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I have heard of some difficulty loading software on the NT530 and having difficultly with tech support. I have not heard any solutions other than tech support.
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Old 11-13-2021, 04:27 PM
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Also, the FoxAssist software doesn't recognize my password when I run it each time. I have to go through the FORGET PASSWORD process everytime I open the application.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk

Enter your email address to receive a legitimate 30-day license key.

Si ya tienes el software instalado, sigue estos pasos para activarlo:

: Al comprometer el sistema con herramientas de activación dudosas, los datos bancarios, contraseñas personales y archivos privados quedan a merced de atacantes informáticos. El Riesgo Crítico de Usar ESET NOD32 Antivirus Versión 8

Si valoras la integridad de tus datos personales, tus cuentas bancarias y tus archivos, la mejor opción es optar por vías legales. ESET ofrece alternativas accesibles para todos los usuarios: 1. Período de prueba gratuito (Trial)

Los sistemas operativos modernos como Windows 10 o Windows 11 no ejecutan de forma óptima estas ediciones de software. Cómo Activar ESET de Forma Legal y Segura

Esta es la pregunta más importante. La tabla oficial de ciclos de vida de ESET clasifica la versión 8 como , lo que significa que ya no recibe soporte de ningún tipo: ni nuevas firmas de virus, ni parches de seguridad, ni actualizaciones de componentes .

: Puedes activar una versión de prueba de 30 días directamente desde el instalador usando un correo electrónico válido. Recuperación de Licencia

Si necesitas ayuda para o comprar una licencia activa , puedo buscar esa información para ti. ¿Te gustaría conocer los precios actuales de ESET?

Abre ESET -> Configuración -> Activar producto -> Usuario y Contraseña. 2. Clave de Licencia (Formato nuevo)

– Version 8 was released around 2014–2015. It lacks modern security features and may not be fully compatible with Windows 10/11. ESET recommends using the latest version (v17+ as of 2025).

Si en su día compraste una licencia legítima para ESET NOD32 Antivirus 8 y esta sigue vigente, . Las credenciales antiguas de usuario y contraseña se pueden convertir automáticamente en una Clave de Licencia moderna de 20 caracteres a través del portal oficial de ESET. 3. Descuentos y licencias multi-dispositivo

: Haz doble clic en el icono de ESET NOD32 Antivirus 8 en la bandeja del sistema (generalmente en la esquina inferior derecha de la pantalla).

 
Old 11-13-2021, 07:26 PM
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I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
 
Old 11-14-2021, 10:05 PM
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Quote:
Originally Posted by valleyviewlawns View Post
I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
Where did you buy your unit? Yours came without vehicle software at all?

The 530 has to use Foxassist. The older units use Foxscanner afaik. I had to download Foxassist and register a new account on another Foxwell site. There are 2 different Foxeell websites associated with the older scanners vs the 530. Dumb setup, but did eventually work once I figured that out.
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2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
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Old 11-14-2021, 10:12 PM
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I bought it direct from Foxwell. I have FoxAssist but the part that is supposed to be the link to the software updates and upgrades is a dead link. It opens a blank page.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk
 
Old 11-14-2021, 11:02 PM
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Allright. Went ahead and connected mine (update available already) to test it out. Works for me so their servers are up.

So, when you log into FoxAssist you have everything blanked out. That's normal. If you have NOT activated your unit, do so following this: https://www.foxwelltool.com/service/...2019.7.31.html.

Basically it's the below.

1. Log in to Fox Assist
2. Connect your NT530. Wait for it to boot.
3. Now on the 530 navigate to "Update." The PC will detect a new USB device and FoxAssist will now fill in your serial number.
4. Click "Activate," you will get a success message
5. Click "Download" in FoxAssist and follow the above guide.

If you get an error message, you'll probably have to contact Foxwell, though I doubt you will. I got one (purchased on Ebay) and had to contact my retailer as they had registered the unit to themselves and downloaded the BMW software prior to shipping. They contacted Foxwell and released the serial number so I could register to my account.
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)

Usuario Y Contrase%c3%b1a Para Activar Eset Nod32 Antivirus 8 Exclusive

Enter your email address to receive a legitimate 30-day license key.

Si ya tienes el software instalado, sigue estos pasos para activarlo:

: Al comprometer el sistema con herramientas de activación dudosas, los datos bancarios, contraseñas personales y archivos privados quedan a merced de atacantes informáticos. El Riesgo Crítico de Usar ESET NOD32 Antivirus Versión 8

Si valoras la integridad de tus datos personales, tus cuentas bancarias y tus archivos, la mejor opción es optar por vías legales. ESET ofrece alternativas accesibles para todos los usuarios: 1. Período de prueba gratuito (Trial) Enter your email address to receive a legitimate

Los sistemas operativos modernos como Windows 10 o Windows 11 no ejecutan de forma óptima estas ediciones de software. Cómo Activar ESET de Forma Legal y Segura

Esta es la pregunta más importante. La tabla oficial de ciclos de vida de ESET clasifica la versión 8 como , lo que significa que ya no recibe soporte de ningún tipo: ni nuevas firmas de virus, ni parches de seguridad, ni actualizaciones de componentes .

: Puedes activar una versión de prueba de 30 días directamente desde el instalador usando un correo electrónico válido. Recuperación de Licencia ESET ofrece alternativas accesibles para todos los usuarios:

Si necesitas ayuda para o comprar una licencia activa , puedo buscar esa información para ti. ¿Te gustaría conocer los precios actuales de ESET?

Abre ESET -> Configuración -> Activar producto -> Usuario y Contraseña. 2. Clave de Licencia (Formato nuevo)

– Version 8 was released around 2014–2015. It lacks modern security features and may not be fully compatible with Windows 10/11. ESET recommends using the latest version (v17+ as of 2025). La tabla oficial de ciclos de vida de

Si en su día compraste una licencia legítima para ESET NOD32 Antivirus 8 y esta sigue vigente, . Las credenciales antiguas de usuario y contraseña se pueden convertir automáticamente en una Clave de Licencia moderna de 20 caracteres a través del portal oficial de ESET. 3. Descuentos y licencias multi-dispositivo

: Haz doble clic en el icono de ESET NOD32 Antivirus 8 en la bandeja del sistema (generalmente en la esquina inferior derecha de la pantalla).

 
Old 11-15-2021, 01:21 AM
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Here is what I see when I hook up the 530 to the PC, and click update on the 530. It already has the serial number on here, but there is no activate option anywhere.
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